The entire office was organized and made my visit quick. Thank you to all. Diane

Since this was my first time here everyone was very nice. They all did there jobs very well and friendly at the same time. Told my wife how smooth it went. I believe she made appointment to go there too.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Dr. Ng and all of the staff were excellent as usual. I would suggest that you work on keeping appointments close to the scheduled time.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello James, thanks for the positive feedback! We're continually working on delivering our patient experiences in a timely manner. Covid has created a whole new experience for our staff, providers and of course our patients. Thank you for sharing about your experience, we are always happy to hear good things from our customers.

Everyone so helpful and pleasant, from the receptionist, to the tech, to the doctor, to his assistant. It was a very pleasant visit.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

They earned my trust!

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Donna, thanks for the positive feedback! We're always happy to hear good things from our customers.

Everything was handled timely and smoothly

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Thanks for the great review, Rebecca. It was a pleasure serving you as a customer.

Excellent visit, all questions and concerns covered, One thing they notify me too many times of my appt.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. I apologize for the duplicate reminders about your appointment. We transitioned to a new health records system in September and some of the bugs are still getting worked out. We did not want to miss seeing you for your appointment. Thanks for letting us know. Please visit us again soon!

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Linda, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr Gattey is the BEST. All involved people were courteous and efficient. Pleasant experience during this pandemic.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Took 6 months to get appointment

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hi Anthony, thank you for the nice review and for letting us know that there was a back log in scheduleing an appointment. Certainly Covid-19 has impacted our world and we continue to monitor and improve our patient experiences in the midst of new regulations, requirements and safety features. Thank you for your consideration and understanding during these times. Please visit us again soon!

Oregon Eye Specialists continue to provide the best care for me and my family. I did not receive notification of your move last year and assumed you closed your Newberg location. So glad to have finally found out you just moved across town! One thing though, the woman in the Sight Shop was a bit rude and off-putting so I did not order my new lenses that day :(

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Carol, thanks for the positive feedback! I am so sorry that your experience in our Sight Shop was anything less than great. Thank you for letting us know.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Thanks for the great review, Arun. It was a pleasure serving you as a customer.

Staff are friendly and helpful. Dr. Brown is always very professional and clearly communicative. I enjoy his care!

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Thanks for the great review, Bill. It was a pleasure serving you as a customer.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Hello William, thanks for the positive feedback! We're always happy to hear good things from our customers.

Efficient, friendly, safety concerns re virus Great provider

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Thanks for the great review, Ellen. It was a pleasure serving you as a customer.

Well organized to deal with Covid. The waiting was minimal.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Dr. Ng is really nice and shows concern when addressed with eye problems.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

The Doctors and Nurses are exceptional.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Dr Sanders is excellent. He takes time to explain what he sees in your eyes. Both my husband and I think he’s caring, thoughtful and thorough.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Dr Crawford is the best eye doctor

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Hello Joseph, thanks for the positive feedback! We're always happy to hear good things from our customers.

Always a very friendly staff. Erika was very knowledgeable and informative with all aspects of the field tests. I have always had a very pleasant experience.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Dr. Ng is a great doctor. Her expertise in different eye surgeries is exceptional. Everyone there is pleasant and helpful

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Friendly staff and the Doctor was great at explaining vision changes. my third year and won't go any place else.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

The office was set up well for social distances and very efficient Helpful if I could fill all paperwork ahead of visit

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Been going to Oregon Eye Specialists for well over 30 years. Never an issue. Always excellent care.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Both the assistant and doctor were very friendly and informative. I was blessed to receive a sample medication and hope it’s enough to settle down the inflammation.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Hello Beth, thanks for the positive feedback! We're always happy to hear good things from our customers.

For the most part my visit was great, however the negative for me was after the technician completed the initial acessment of my eyes, I sat in the room for 23 minutes before I saw the doctor. When I was seeing Dr. Monson, it was 5 minutes or less before I would see her. The new doctor I saw was Dr. Sanders and he was very good and personable and I liked him I just didn't like such a long wait.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Hello JUDY, thanks for the positive feedback! We're always happy to hear good things from our customers. We apologize for the wait you experienced and ask for your patince during the pandemic. Our staff is working hard to ensure patient and staff safety and sometimes it takes a bit longer than it did in the past. But rest assured we are keenly aware and continue to strive toward improving our patient experiences. Thank you for taking the time to share and to visit the clinic.

I have been going to Dr. Grant Lindquist, of the Oregon Eye Specialists in Tualatin, for many years. I have always found the staff to be very friendly and professional. Erika was wonderfully informative while conducting the eye field tests and I appreciate the fact that she shares her knowledge of the tests. I would absolutely recommend this clinic.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Thanks for the great review, Krista. It was a pleasure serving you as a customer.

The entire staff was supportive.

• Responded on October 19, 2020 10/19/20

  Oregon Eye Specialists Management

  Hello Charles, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

My overall experience was veery professional and thorough. I would like to particularly commend your technician, James, (at Newberg office) for the careful, patient and clear instructions he gave as we went through the various tests.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello, thanks for the positive feedback! We're always happy to hear good things from our customers.

Outside of having about an hours wait to see Dr, Ng on my follow up visit the day after surgery, I feel everything else went as expected. I'm pleased with the overall experience.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Very professional and I totally trust them with my eyes!

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Pat, thanks for the positive feedback! We're always happy to hear good things from our customers.

The whole experience with OES was ran very Professional And very friendly.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Manfred, thanks for the positive feedback! We're always happy to hear good things from our customers.

Checkout was disorganized. Everything else was fine.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Mary, thanks for the feedback about your eye care appointment with Oregon Eye Specialists. We're always happy to hear good things and good feedback from our patients. We are sorry for the experience you received upon checkout. Covid 19 has created more safety regulations for our staff making some of the check out procedures more lengthy. We are working to improve our patient experiences and can assure you that your concern has been shared with our team. Thank you for your visit and we will look forward to seeing you at your next visit.

Over twenty years, great eye care.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Gail, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr. Nisha's care is excellant. Appreciate the thoroughness of exam. Explain everything so I can understand.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Hello Geneva, thanks for the positive feedback! We're always happy to hear good things from our customers.

Excellent care from making my appointment, check in process, Diane, Dr Nisha, and Cheyanna. Very professional and explained everything thoroughly. All of my questions were answered. I highly recommend OES.

• Responded on October 21, 2020 10/21/20

  Oregon Eye Specialists Management

  Thanks for the great review, Marilyn. It was a pleasure serving you as a customer.

Thank you

Dr. Riedel is awesome, I always appreciate his care, The front desk is problematic. You really need help answering the phone so patients - and providers - don’t have to wait so long at the front desk. It’s apparent you need help with the phones if you want to give better customer service.

All staff were friendly, professional, and competent. I received the care I expected

Daniel Brown was so patient and thorough. What a kind Dr! Thank you.

Very friendly and talented staff made our visit very enjoyable and informative.

I have been a patient of Dr. Gatty for about 16 years. His care for me has been excellent.

Everyone that I came in contact with was friendly and treated me very well. I felt cared for and had all of my questions and concerns answered.

Dr. Ng was my surgeon for my recent cataract surgery. She encouraged me to opt for the toric lenses to address my astigmatism, and I've very glad she did because my eyesight is now better than it has ever been. Thank you for taking great care of me!

Every experience I have had with this office it's been great! Can't wait to get this cataract surgery done!!

I felt at ease with each person that conducted my exams including Dr Richards and her consultation. It was nice to feel that I was not being rushed and could ask questions without hesitation and get them answered.

The staff from Front Desk, Technicians, and Doctors are Always open and ready to help, answer questions, reassure, friendly and positive.

I was completely informed about my upcoming surgery. I was very impressed with all the personnel doing my tests. Very good recommendation from me.

Everyone did great! Good job!

Excellent professional service!

Smooth and quick

Meridian Park Sote

Wonderful and thorough care. Would be 5 star but i have been very frustrated trying to set up an account on your online patient portal .

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  Hello Sharon, thanks for the feedback! We apologize for the difficultly you are experiencing setting up your patient portal. Is it complete, or do you still need assistance? Please let me know and I can put you in touch with someone who can help. I am glad to hear the rest of your experience went well. We're always happy to hear good things from our customers.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  Thanks for the great review, Mina. It was a pleasure serving you as a customer.

Great doctor, great staff.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  Hello Mary, thanks for the positive feedback! We're always happy to hear good things from our customers.

The exam was thoroughly done,

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

It was completed quickly and proficiently w clarity of the results of my exam.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  Hello Molly, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Prompt service, and friendly too. Thanks to all at OES. Jim Jackson 11/30/1933

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  Thanks for the great review, Jim!. It was a pleasure serving you as a customer.

Staff was very friendly, efficient, and timely.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  Hello Amy, thanks for the positive feedback! We're always happy to hear good things from our customers.

We have been going there for 3 years now and we are really satified with the experiences.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

All very professional and friendly.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  Thanks for the great review, Jerry. It was a pleasure serving you as a customer.

Wait time was minimal. The staff and Dr Lindquest explained everything being done clearly. I have been a client here for many years and wouldn't go any place else for my eye care.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Kevin the optometrist did an excellent job finding that my glasses were over corrected so they were not satisfactory. And I appreciated getting the remake for free after I paid $734 the first time. I am awaiting the replacement glasses now. Very happy.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Dr. Nisha very comforting and thorough in her explanation of my particular issues.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Service was very professional despite the Covid crisis.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Staff was excellent.

• Responded on October 15, 2020 10/15/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

My visit to Oregon Eye Specialists, PC- Aloha was great . The atmosphere was relaxed and comfortable. I had a small growth removed from right below the lower lash line. Dr. Gattey did an excellent job , and I am very pleased with the result. Before starting, Dr. Gattey explained the procedure in detail, which was done quickly with no complications. Thank You, I'm so glad to have had it removed and to know there is no cancer.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Thanks for the great review, Kathleen. It was a pleasure serving you as a customer.

Friendly staff. I nearly forgot to ask a question before the doctor wrapped up my appointment but he asked if I had any questions before leaving. All of my concerns were addressed. Highly recommend.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Hello Carrie, thanks for the positive feedback! We're always happy to hear good things from our customers.

Both my pre and post cataract surgery appointments were very positive experiences. All of the staff are kind, compassionate, and knowledgeable. I enjoy going to OES because my questions are answered and I am treated with respect

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Thanks for the great review, Suzanne. It was a pleasure serving you as a customer.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Hello Lawrence, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr Nisha and support staff are professional and energetic. I feel well cared for!

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

I like my Dr. very much an the staff is great also.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Organized/prompt/and good commuication

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Hello Ron, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Thank you for the great review! We are delighted you had a great experience visiting our eye clinic.

Great experience as always. Have been at Oregon Eye for years and enjoy coming in.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Thanks for the great review, James. It was a pleasure serving you as a customer.

Wait time was lengthy; but, the rest of the appointment was excellent.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists and do apologize for the long wait time. Covid has changed our world and our staff is working hard to keep all our patients and staff safe. Please visit us again soon!

Excellent service

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Hello Gary, thanks for the positive feedback! We're always happy to hear good things from our customers.

One of the best run medical practices I have ever experienced. Everyone does a great job, from top to bottom. Took great care of me. Took the time to explain everything clearly. Patients come first is real at Oregon Eye Specialists.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Thanks for the great review, Bob. It was a pleasure serving you as a customer.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

I so trust my doctor!

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

One hours wait to be called in to see the Doctor

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Hi John, we apologize for the hour long wait for your eye exam. Covid has changed our word and at Oregon Eye we are working hard to ensure our patients and staff are safe during these times. Thank you for your patience and for sharing your thoughts with us. Have a great day. Oregon Eye Specialists

Excellent service....treated me well as Deaf patient.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Hello Gloria, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  Thanks for the great review. It was a pleasure serving you as a customer.

• Responded on October 14, 2020 10/14/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Wendy was helpful and answered all my questions with patience and knowledge. Dr. Ing is very knowledgable as well and showed empathy for my questions.

Dr. Brown was very thorough and answered all my questions. He even gave me a demonstration on a model about options for my future. I am in a transitional stage with my sight and want to know my options. The front desk was rather slow but I understand your office changed its systems and things did not portal over. With Covid, I appreciate the care taken to properly create distance and keep safe. I was given a temp test prior to entering and it was clearly marked where to stand. Thank you for making my visit safe and pleasant.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Patricia. It was a pleasure serving you as a customer.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Hello Thomas, thanks for the positive feedback! We're always happy to hear good things from our customers.

I appreciated the Covid 19 guidelines being adhered to. It was very well done at the door, with the temperature and sanitizer and in the lobby with the spacing while waiting to approach the desk and then for the spacing for seating while waiting. The medical staff were efficient and listened to questions and responded. I am waiting for glasses and hope they enable my stigmatism to be corrected.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

The most complete eye exam I Have had .

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Ken. It was a pleasure serving you as a customer.

Under the COVID-19 required circumstances, my experience was much better than I had expected. The professionalism and expertise of the staff was deeply admirable.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Peter. It was a pleasure serving you as a customer.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Hello KO-CHU, thanks for the positive feedback! We're always happy to hear good things from our customers.

The check in girl got several things wrong and when I went to check out she said that I must pay an additional copay which was countermanded by someone siting next to her at the desk. While sitting in the waiting room I was summoned by one of the nurses and as we were about to go into an exam room she asked my first name and then took me back to the waiting room where I sat for a long time until someone at the check in desk asked if I had been checked in and I said yes quite some time ago. She said "oh I will call someone to come and get you", which she did and another nurse came and got me. From there on everything went very well.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Hello Sam, thanks for the feedback! We're always happy to hear from our customers. I am sorry that there were a few bumps along the way but know we are working to deliver excellent customer experiences. Covid has presented a unique environment to navigate and our staff endeavors to deliver clarity in all our patient interactions. Thank you for visiting Oregon Eye Specialists.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Lou. It was a pleasure serving you as a customer.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Hello Susan, thanks for the positive feedback! We're always happy to hear good things from our customers.

All went very well. Staff was appropriate and professional, but nice.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

The whole staff was excellent from preappointment phone calls to the moment I walked in through the entire appointment—courteous, friendly, professional—and I had the most comprehensive, thoroughly explained eye examination I’ve ever had. Dr. Chung was terrific, as always.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

All experiences at this clinic have been excellent to date!

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Ron. It was a pleasure serving you as a customer.

Despite such unique times, the “total care experience”and “outcome” at OES is outstanding. Been 24h after cataract surgery of one eye and world has never been brighter, clearer and beautiful! Can’t wait to get the other eye done! Thank you, OES team!! More details below: 1. Well managed, painless/comfortable, safe experience: Dr. Gattey, the technician staff (Diane, Mina, Morgan), the check in staff at Lake Oswego clinic made the process seamless. The environment is safe and well controlled with Covid mitigation steps strictly followed. Their patience with patients (me) is refreshing. And they know what they are doing - and I mean that since I am a forever skeptical Ph.D. scientist/executive who did his homework. Similarly, the staff and anesthesiologist Dr. Wu at the Surgery Center at Tanasbourne are well coordinated and caring! The whole experience is remarkable! 2. Outcome: The sight on first day seemed more colorful, but as expected the vision acuity was poor. As Morgan and Dr. Garrett advised, day 2 is (much) better. The trajectory appears positive but time will tell. Wish I had taken care of this years ago - but was hesitant having a total stranger put a knife in my eye then - not anymore, I think ;/

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Ravi. It was a pleasure serving you as a customer.

all was good except a pretty long wait.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Hello jean, thanks for the positive feedback! We are working on the wait times, but as you know Covid-19 has changed our world. Thank you for taking the time to share your experience with us. We're always happy to hear good things from our customers.

Dr Sanders is a very nice person, caring and knows his profession very well. He makes me feel comfortable about the surgery that is ahead. He’s going to be my primary for vision.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Richard. It was a pleasure serving you as a customer.

Dr. Crawford's experience and care really impressed me during my visits. His explanation of the cataract surgery encouraged me to get it done. My vision is greatly improved which has changed my quality of life.I can see clearly. Thank you and your team.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Couldn’t have asked for better treatment!darlenesbass@yahoo.com

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  Thanks for the great review, Darlene. It was a pleasure serving you as a customer.

Felt safe and staff was efficient and caring. I've going to this office for 20 years.

• Responded on October 12, 2020 10/12/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

My first time to OES. All the staff members were very polite and professional. The transition from my old eye clinic to this one was a breeze. I was very comfortable in this new office and the exam was completed in a very short period of time.

They are very friendly.Drs are able to answer my questions. Friendly and very efficient. Thank you Dr .Ng and Dr. Prassat.

Good experience.

Good experience.

I was truly ready to feel like a steer on a cattle drive. I was pleasantly surprised torecieve very personal attention. The techs were excellent and the doctor explained everything she saw and what I could expect. I was very pleased with my visit and will recomend this Dr. to others.

Always caring, friendly and professional!

Routine visit.

I feel well cared for by the entire staff, and I always look forward to seeing Dr. Linquist.

Professional, friendly, knowledgeable and experienced.

Staff are caring and professional, skilled and friendly. Wait time is at least 30 minutes past appointment time, sometimes 45 minutes, before being seen by tech or into exam room. That seems a bit long.

Very good.

Thank You,Very Much Providence,And Dr,Crawford,

Dr Stone is such a dear! She takes all the time you need for any questions and is gentle, respectful and caring.

I appreciate the spacing of patients and not allowing too many in the waiting room at one time.

I felt like I got the best refraction I've ever had and the care & information I received from Dr. Stoumbos was excellent as always. However, the wait times between exams was excessive. I was there 1 1/2 hours which I think is too long.

Quickly and efficiently checked me in and conducted the examinations scheduled.

The proof, as always, is in the PREMIER, EXCELLENT, WONDERFUL sight I achieve once OES has made my glasses. BEst choice in lens quality, in siting my prescription, and in providing beautiful frames. This has been my GO TO place for decades, because others always proved them to be the best.

The staff is always nice and helpful

I visited Dr. Christine Richards for my annual eye exam in the fall of 2020. The Oregon Eye Specialists clinic took every precaution for Covid 19. I felt safe there. The visit was much shorter than normal as the office receptionist had suggested my visual field test be done the week before. I really appreciate her suggestion! I always feel blessed to be in such good hands with the excellent eye care I receive. I totally trust Dr. Christine Richards with my vision. The staff is always very welcoming and professional. Thank you for the expert care I receive from Oregon Eye Specialists, PC!

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Hello Joan, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr. Brenda Stone is superb!

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Overall waiting time seemed longer than usual. I assume there was a good reason for that. However both the tech and the MD were very good and open, freely answering questions and discussing care options, instilling confidence.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Hello Richard, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 9, 2020 10/09/20

  Oregon Eye Specialists Management

  Hi Debra, Thank you for leaving the great review for our St. Vincent clinic. We value our patients and appreciate when they share about their visits to the clinic.

Love my Ophthalmologist Dr. Nisha. She works extremely hard for the care of my eyes down to the right prescriptions, surgeries and treatments. She has a great bed side manor and makes me feel at ease with every visit. She actually answers all of my questions and concerns. I will never go to another ophthalmologist. Her staff is awesome too.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review, Marsha. It was a pleasure serving you as a customer.

Dr. Crawford and his team took the time to answer all my questions. I felt I had a thorough exam. The staff at the front desk were friendly and efficient. Even the parking was easy.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Hello Margaret, thanks for the positive feedback! We're always happy to hear good things from our customers.

Each person gave careful attention to me as a patient of Dr Kelly Chung. Polite reception check in. Fantastic Nurse assistant - very thorough and professional. Dr Kelly Chung answered all my questions with careful attention and professionalism. I return in a month for a follow up.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review, Bryan. It was a pleasure serving you as a customer.

I "endured" another wonderful field test...LOL. Actually, it wasn't too bad, this time. Tomorrow (10/8/2020) I come in at 10:00 for an eye exam and new Rx for glasses, as I lost my previous pair at the coast, while delivering goods to the Otis Fire Victims.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

The care has been terrific. Waiting for the appointment for 55 minutes was frustrating. Always expect a wait but not that long.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

The technician was very knowledgeable in his job and was very efficient. Our faith and trust in Dr. Balish is beyond great as he has seen us thru 17 years of appointments, cataract surgeries and a retinal detachment which he diagnosed within hours before I could have gone blind in my right eye. Thanks to him, we both have great eyesight.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review, Gloria. It was a pleasure serving you as a customer.

Great service!

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Hello Steve, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review, Carole. It was a pleasure serving you as a customer.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review. It was a pleasure serving you as a customer.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Hello Devon, thanks for the positive feedback! We're always happy to hear good things from our customers.

The clinic was functioning in a very efficient, hospitable, professional and sanitary fashion. All protocols instituted during my visit were readily apparent and appreciated by me as a patient.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Dr. Kelly Chung has been helping me with Dry Eyes and MGD, and just went through a treatment, Lipiflow, about a month ago and this was the follow up visit. Fortunately there was some improvement in my MGD, some oil glands improved, so I was pleased there was some improvement. The Dr. Chung is very helpful and knows her stuff!

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

I am pleased with the care and treatment they provided was outstanding during my visit.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Dr Zoey has done the excellent job on my mom’s surgery.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Hello amee, thanks for the positive feedback! We're always happy to hear good things from our customers.

Friendly and efficient. Dr Chung was familiar with past issues and gave practical advice. Very professional and thorough.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Hello Ronnie, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr Crawford doing great job. We are in Hillsboro and wish he had an office closer to us. It is a long trip from Hillsboro to his Providence office. Hate the idea of changing, but may have to find someone closer.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Everything well done

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review, Nancy. It was a pleasure serving you as a customer.

Friendly knowledgeable staff. Dr Crawford is such a kind man and wonderful eye specialist. I wouldn’t go anywhere else for my eye care.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review, Rob. It was a pleasure serving you as a customer.

• Responded on October 8, 2020 10/08/20

  Oregon Eye Specialists Management

  Thanks for the great review. It was a pleasure serving you as a customer.

All of the staff is very pleasant. Dr. Brown is thorough and always explains everything clearly.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Empathetic, knowledgeable and efficient.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thanks for the great review, Gregory. It was a pleasure serving you as a customer.

Appreciated the staff’s thoroughness and Dr Nisha’s expertise and care.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thanks for the great review, Sandra. It was a pleasure serving you as a customer.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Always very attentive to all questions and concerns.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Robyn, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr. Nisha is a Rockstar! I have injury induced issues in one eye that required surgery. Dr Nisha and the folks at OES were professional in all aspects of my diagnosis, plan, surgery and follow up care. I couldn’t be happier with the results, thank you!!!

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Bonnie, thanks for the positive feedback! We're always happy to hear good things from our customers.

The professional and expert staff provided a successful surgery.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Dianne, thanks for the positive feedback! We're always happy to hear good things from our customers.

not a long wait , Doctor very informative , his technicians,were patient and careful about sanitation, the front desk could have been a little more personable and not so loud on their phone calls.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Always the best experience! Was happy to meet Dr. Sanders and his assistants for the first time. Thank you all for your professionalism and expertise. It is greatly appreciated.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Rebecca, thanks for the positive feedback! We're always happy to hear good things from our customers.

I called OES because Dr Lindquist was highly recommended on a Facebook forum for local moms. Although he wasn’t available, they got me in to see Dr Sanders the very next day. Everyone in the office was very friendly, they had put protective measures in place due to COVID-19, and the eye tech was super sweet and empathetic. Dr Sanders and his assistant were great! Dr Sanders asked me to relay “in my own words” what the reason was for my visit. After I was done sharing, he did an eye exam while his assistant took notes on their computer, and then was very certain with the course of action we should take. It’s only been a little over 24 hours and my symptoms are still present but I’m hopeful that with a bit more time, my eye issues will clear up. Also, I had some questions about the medicine Dr Sanders prescribed. I called the office at about 4:45pm on a Friday. The gal was very patient, took the time needed to answer all my questions and even did her own research to make sure I had the correct info to feel comfortable and prepped to take the meds. Great team!

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thanks for the great review, Alice. It was a pleasure serving you as a customer.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thanks for the great review, Daniel. It was a pleasure serving you as a customer.

The staff are all so helpful and friendly. Love Dr Sanders too.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

All the people are friendly and helpful. The location is clean and Covid precautions are in place. The appointment was on time and professionally conducted. The people here are great. Thank you.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Sherry, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thanks for the great review, Neal. It was a pleasure serving you as a customer.

I called on Thursday for an urgent appointment on Friday. The staff helped me do that and I felt they really cared about my wellbeing.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

My husband has Alzheimer's and your staff was GREAT with him!

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Could not have been better. All staff professional and caring. Excellent and safe experience during current pandemic precautions.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Jean, thanks for the positive feedback! We're always happy to hear good things from our customers.

Excellent, thorough, professional

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Nancy, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thanks for the great review. It was a pleasure serving you as a customer.

too much waiting time on this visit

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thank you for feedback Richard. We take patient reviews seriously and appreciate the time you take to share your experience with us. We will work for improved waiting time and expect your next visit will be improved. Thank you.

Always treated nicely. Technicians explain what they are doing. If I ask a question during the eye exam, Dr. Lindquist always answers.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Thanks for the great review, Beryle. It was a pleasure serving you as a customer.

The staff were very helpful, they did their best to work me into the schedule and get my problem addressed.

• Responded on October 6, 2020 10/06/20

  Oregon Eye Specialists Management

  Hello Carle, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on October 5, 2020 10/05/20

  Oregon Eye Specialists Management

  Our team apologizes for the experience you received at your eye care appointment that lead to leaving a one star review. We understand the frustration you feel! Our team highly values the patient relationship and we work extensively to provide an experience that delivers clarity for our patients with clearer vision, and encourages transparent practices with our staff. Your feedback is helpful in keeping our practice focused on DELIVERING EXCELLENCE. Covid-19 and the Northwest Wildfires have created an unprecedented environment for our clinics and healthcare at large. We continue to strive toward improved patient experiences in the midst of a changing healthcare landscape. Additionally, in an effort to improve our patient experience we launched a new electronic health records system and a new phone system on September 15th. The technology implementation is going well, but we ask for your patience as we navigate the new and improved systems. We have notified the clinic of your dis-satisfaction and will work with the team to improve in the future. Thank you, Oregon Eye Specialists

Oh, dear. We live in the world of the subjective. I realized when I paid my bill today that I hadn't written a review. It's been over three months since my first exam for cataract surgery, when I met the delightfully named Cheyenne, soon-to-retire assistant Cherie, and Dr. Nisha, and learned, well, a lot about cataracts. Thorough. And efficient, no wait times. Maybe I'm just more patient than some, but I doubt it. When my daughter was in med school she learned a lesson she never forgot: No matter what discipline, you're not treating, say, just the eye, but the entire person. Sadly that's not the norm in the medical profession, or any other. So to find that nearly universally, not only with Dr. Nisha but with the staffs of both Oregon Eye Specialists and Westside Surgery Center - over a dozen people! - is remarkable. It's what made the whole experience the defining moments of an absolutely crazy 2020. (Is it over yet?) One nitpick. Dr. Nisha? Now that I can see better than I have in thirty years, may I suggest a new headshot? That's my photography specialty. I'll do it pro bono...

• Responded on October 1, 2020 10/01/20

  Oregon Eye Specialists Management

  Hello Jeff, thanks for the positive feedback! We're always happy to hear good things from our customers.

• Responded on September 24, 2020 09/24/20

  Oregon Eye Specialists Management

  Jeff - Thank you for your kind review.

Everyone that helped me today did a great job. I do need help with setting up a new patient portal with your office.

At this point I don't think this place even deserve a start.I called almost two weeks in advance to make an appointment for my friend. The lady who answer the phone confirm the information. Today 9/21/2020 my friend have the appointment; he was not in the system. I called and got "DROP CALL" ***Three Times** called back again.. and hold for 15 min. with no answer. !!!.. Worse..

• Responded on September 22, 2020 09/22/20

  Oregon Eye Specialists Management

  Our team apologizes for the experience you received at your eye care appointment and understand the frustration you feel. We highly value the patient relationship and work extensively to provide an experience that DELIVERS CLARITY for our patients with clearer vision, and encourages transparent practices with our staff. Your feedback is helpful in keeping our practice focused on DELIVERING EXCELLENCE. Covid-19 and the Northwest Wildfires have created an unprecedented environment for our clinics and healthcare at large. We continue to strive toward improved patient experiences in the midst of a changing healthcare landscape. Additionally, in an effort to improve our patient experience we launched a new electronic health records system and a new phone system on September 15th. The technology implementation is going well, but we ask for your patience as we navigate the new and improved systems. We will discuss your experience with the office manager and continue to strive toward our mission of delivering excellence. Oregon Eye Specialists

I always receive great care with good explanation on my treatment and progression of my disease.

I appreciate the information regarding eye irritation from smoky wildfires.

• Responded on September 22, 2020 09/22/20

  Oregon Eye Specialists Management

  Hello Nancy, thanks for the positive feedback! We're always happy to hear good things from our customers.

Nice ...

• Responded on September 22, 2020 09/22/20

  Oregon Eye Specialists Management

  Hello Jim, thanks for the positive feedback! We're always happy to hear good things from our customers.

I have my eyes checked at this clinic once a year. The doctor I see is kind, thoughtful and answers my questions. They have invested in this clinic as they have some of the latest equipment for testing. The support staff is lovely and thorough. To top it off this location is very clean. Has enough room that it doesn’t feel crowded. It includes an eye glass area where the choices are quiet nice and prescriptions can be filled. Last year I had trouble with my eyes and the referral when through without any complications. I highly recommend Oregon ?.

• Responded on September 22, 2020 09/22/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

I see Dr Chung and Dr Stone annually. They are both highly experienced doctors who I trust to care for me with regard to both an eye disease as well as regular eye care to stay as healthy as possible. The office is run efficiently.

• Responded on September 22, 2020 09/22/20

  Oregon Eye Specialists Management

  Thanks for the great review. It was a pleasure serving you as a customer.

Everyone is professional and helpful. They answer all questions and make sure you understand.

• Responded on August 20, 2020 08/20/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on August 20, 2020 08/20/20

  Oregon Eye Specialists Management

  Thanks for the great review, Linda. It was a pleasure serving you as a customer.

When my much needed and anticipated eye appointment needed to be cancelled. Totally understood, but as soon as I heard they were seeing patients again, I was able to make an appointment and get the treatment that was much needed! Couldn’t have been happier with the staff and care given the circumstances due to the Coronavirus!!

• Responded on August 20, 2020 08/20/20

  Oregon Eye Specialists Management

  Thanks for the great review, Linda. It was a pleasure serving you as a customer.

My dad had eye surgery August 2019 last year, pre-paid for services (prior insurance pay), got refund for one eye surgery (facility fee) and still waiting for refund of another eye surgery (facility fee). Almost a year (July 2020), he still can not get a refund for his surgery because Oregon Eye Specialist in Aloha did not send a referral to facility, then send invalid referral (learned from a person who submitted a claim for facility that the referral listed a wrong facility location). Thus, insurance company did not process the claim. Called Oregon Eye Specialist in Aloha today 07/21/20 and wait for them to call back after leaving them a phone message.

• Responded on September 24, 2020 09/24/20

  Oregon Eye Specialists Management

  Our team apologizes for the experience you and your father have received working with our clinic and understand the frustration you feel. We highly value the patient relationship and work extensively to provide an experience that DELIVERS CLARITY for our patients with clearer vision, and encourages transparent practices with our staff. Your feedback is helpful in keeping our practice focused on DELIVERING EXCELLENCE. COVID-19 and the Northwest Wildfires have created an unprecedented environment for our clinics and healthcare at large. We continue to strive toward improved patient experiences in the midst of a changing healthcare landscape. Additionally, in an effort to improve our patient experience we launched a new electronic health records system and a new phone system on September 15th. The technology implementation is going well, but we ask for your patience as we navigate the new and improved systems. We are discussing your experience with the office manager and billing manager and will continue to strive toward our mission of delivering excellence. Oregon Eye Specialists

It would be great if you could provide a monthly update—each one focusing on a couple different issues (this had 2 interesting articles on sunglasses and diabetes’ effect on eyes).

• Responded on July 30, 2020 07/30/20

  Oregon Eye Specialists Management

  Thank you for the feedback. We are working on more e-communication being delivered on a regular basis.

These doctors & techs are giving excellent care. They r saving my vision.

• Responded on June 23, 2020 06/23/20

  Oregon Eye Specialists Management

  Thank you for your wonderful review. We appreciate your response. Have a great day.

I have been seeing Dr Brown for about 15 years. I so trust his judgement and knowledge. I always feel that he takes the time with me and explains everything. He is amazing. Even did a follow up visit with me at the Lake Oswego office during the Covid outbreak. I had some concerns after a previous cataract surgery. I truly only wanted to see him and he accommodated me. I have complete and total trust in him.

• Responded on May 4, 2020 05/04/20

  Oregon Eye Specialists Management

  Hello Rebecca, thanks for the positive feedback! We're always happy to hear good things from our patients. .

I've had my eye care done with this clinic for over 30 years, includig having my 80 year old father getting his eyes checked, they're fabulous!!!!

• Responded on May 4, 2020 05/04/20

  Oregon Eye Specialists Management

  Thanks for the great review, Judy. It was a pleasure serving you as a customer.

Never even got there with my kids. Made appointments months out because virtually all their time slots are during the school day. Then they call the day before I'm supposed to come in to say they don't take my insurance. The same insurance I provided upfront when I booked. "Well, we don't usually check until the day before..." Thank you for wasting my time while my daughter is complaining that she can't see clearly - stellar policy.

• Responded on September 22, 2020 09/22/20

  Oregon Eye Specialists Management

  Our team apologizes for the experience you received at your eye care appointment and understand the frustration you feel. We highly value the patient relationship and work extensively to provide an experience that DELIVERS CLARITY for our patients with clearer vision, and encourages transparent practices with our staff. Your feedback is helpful in keeping our practice focused on DELIVERING EXCELLENCE. Covid-19 and the Northwest Wildfires have created an unprecedented environment for our clinics and healthcare at large. We continue to strive toward improved patient experiences in the midst of a changing healthcare landscape. Additionally, in an effort to improve our patient experience we launched a new electronic health records system and a new phone system on September 15th. The technology implementation is going well, but we ask for your patience as we navigate the new and improved systems. We will discuss your experience with the office manager and continue to strive toward our mission of delivering excellence. Oregon Eye Specialists

I've been a patient for many years and always received great treatment and care.

• Responded on May 4, 2020 05/04/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

I called at 8AM in the morning hoping to get a same day appointment. I was put through "triage" and told that someone would get back to me. I called again at 10AM to see if someone would just let me know which location has an opening OR if nobody is available at all, and the lady insisted that they could not give that information and I had to wait for the call (nobody has called and it's now 1:30PM!) I was not stupid enough to just comply. I went to Express Care instead and got the help and prescription I needed. If you can't see me, at least have the courtesy to tell me instead of making people wait for a call that will never come! Congrats, you just lost a customer and anyone this customer knows!

• Responded on March 2, 2020 03/02/20

  Oregon Eye Specialists Management

  We apologize for your experience today as it is not our typical approach to responding to urgent care. However we are glad that your urgent eye care need was addressed. Oregon Eye Specialists

Great service and excellent care!

• Responded on March 4, 2020 03/04/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on March 4, 2020 03/04/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

I receive the best care - am confident that my eye needs are addressed with the most up to date technology and specialists knowledge - I recommend you to all my friends. Thank you for taking such great care of my eyes.

• Responded on January 27, 2020 01/27/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

I love Providence and their eye specialists - feel most confident that my eyes are being taken care of - love all those who work at the office, now in Mountain Park - recommend them to all I know. God Bless.

• Responded on January 27, 2020 01/27/20

  Oregon Eye Specialists Management

  Thank you for the kind review! We are thrilled that you've had great experiences with our team in the Lake Oswego clinic at 9 Monroe Parkway near the entrance to Mountain Park. We appreciate sharing your review.

Great care, plus efficient and knowledgeable staff. I highly recommend Dr. Ng for routine eye care and cataract surgery.

• Responded on January 27, 2020 01/27/20

  Oregon Eye Specialists Management

  Hello Nancy, thanks for the positive feedback! We're always happy to hear good things from our customers.

Great care

• Responded on January 27, 2020 01/27/20

  Oregon Eye Specialists Management

  Thanks for the great review, DALE. It was a pleasure serving you as a customer.

Lovely experience as a new patient I felt my exam was thorough Everyone was kind and professional I was exceptionally pleased with Dr. Sanders Who took time to use the eye model to explain to me

• Responded on January 27, 2020 01/27/20

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

• Responded on January 16, 2020 01/16/20

  Oregon Eye Specialists Management

  Thanks for the great review, Jenifer. It was a pleasure serving you as a customer.

• Responded on January 16, 2020 01/16/20

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

I can not find out any information on your web page for patients. I am trying to see when my next appointment is and I cannot find anywhere that allows me to find that information. I cannot find anything on it. Your old one was easy to use.

• Responded on December 26, 2019 12/26/19

  Oregon Eye Specialists Management

  Hello Patty, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us. You can call the clinic to schedule a time for an exam or check when your next appointment is scheduled.

The staff are great , however it took 4 appointments for me to get a referral to a specialist. That is a lot of time and money spent with no answers

• Responded on December 26, 2019 12/26/19

  Oregon Eye Specialists Management

  We strive to provide the best service. We'll be taking your experience into consideration as we work to improve.

• Responded on November 19, 2019 11/19/19

  Oregon Eye Specialists Management

  Thanks for the great review, Arnulfo. It was a pleasure serving you as a customer.

I purchased a very expensive pair of lenses because of my astigmatism. When the lens scratched They tried to tell me they were out of warranty but I knew that I had another year and they agreed but not without them trying to get out of it. They told me they were giving me the same expensive lens but I knew that they weren’t Because I couldn’t see well. I went back and they had them remade and they still aren’t right. And the center point of the lens were off when I first got them and they had to redo. It was almost $1000 there and they didn’t even care that the lenses replacement wasnt authentic. I was patient until now. Bad review for their lab and don’t suggest going there if you need very accurate lenses or difficult script.

Dr. Riedel is the best eye doctor I have seen, he is smart and compassionate, takes his time and makes you feel heard. I would recommend him to anyone in the area.

• Responded on November 19, 2019 11/19/19

  Oregon Eye Specialists Management

  Thank you for the kind review. We are glad that your experience with our clinic was positive.

• Responded on November 19, 2019 11/19/19

  Oregon Eye Specialists Management

  Thanks for the great review, Brittany. It was a pleasure serving you as a customer.

• Responded on November 11, 2019 11/11/19

  Oregon Eye Specialists Management

  Thank you for your great review.

The doctor, technician and the agent taking my call are patient, listening and helpful for my treatment.

• Responded on November 11, 2019 11/11/19

  Oregon Eye Specialists Management

  Hello William, thanks for the positive feedback! We're always happy to hear good things from our customers.

This place couldn’t be on time to save its life. Been here twice and both times they ran between 45 minutes to an hour late. Their computers don’t update right and they will keep you waiting and not say a word unless you get up and ask. Obnoxious.

• Responded on November 11, 2019 11/11/19

  Oregon Eye Specialists Management

  We are truly saddened that your experience was not as great as we would have liked. We take bad reviews very seriously and we would like to ensure that your experience is better next time.

New patient process was easy. The exam was thorough and Dr. Monson and her staff were professional and caring.

• Responded on October 17, 2019 10/17/19

  Oregon Eye Specialists Management

  Thanks for the great review, Beverly. It was a pleasure serving you as a customer.

A very well-run medical office! The staff are always friendly, courteous, and very professional, which seems to be hard to find anymore. Dr. Gattey is brilliant and simply one of the best docs around. His nurse, Diane, is equally fabulous -- friendly, engaging, thoughtful, funny, and very knowledgeable. It is always a pleasure to see them. I recommended this office to my husband and especially to my elderly father, who is losing his vision from advanced eye diseases. So far, I have been very impressed with the high level of care we consistently receive.

• Responded on October 17, 2019 10/17/19

  Oregon Eye Specialists Management

  Thanks for the great review, Ing-Marie. It was a pleasure serving you as a patient!

Great staff, everyone very friendly, helpful and professional, great location. I have been going to Dr. Kevin Riedel, Optometrist for a number of years as every visit has been enjoyable and helpful. He is great

• Responded on October 17, 2019 10/17/19

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

To be in from 10.30 am to 1.30 pm for an appointment was a way too long. Better scheduling!!! I had not brought my reading and sunglasses. Had a very hard time when I stepped out since I had had numbing drops put in thrice and dilation. Should have been warned.

• Responded on September 26, 2019 09/26/19

  Oregon Eye Specialists Management

  Thanks for the great review, Chris. It was a pleasure serving you as a customer.

• Responded on September 26, 2019 09/26/19

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

Everyone at Oregon Eye Specialists has been friendly, caring and professional. The care I have received is excellent. Highly recommend!

• Responded on September 26, 2019 09/26/19

  Oregon Eye Specialists Management

  Hello Ann, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr. Garrett and staff are always helpful, kind and explain thoroughly. Thank you!

• Responded on September 26, 2019 09/26/19

  Oregon Eye Specialists Management

  Hello Amanda, thanks for the positive feedback! We're always happy to hear good things from our customers.

Cherrie was so great! She went the “extra mile” in my treatment and really helped me out. I have been to lots of Eye Clinics in my life and Cherrie really makes this place great! Good job!

• Responded on August 28, 2019 08/28/19

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

• Responded on August 28, 2019 08/28/19

  Oregon Eye Specialists Management

  Hello, thanks for the positive feedback! We're always happy to hear good things from our customers.

Dr Lindquist and entire staff are friendly, caring, respectful, and thorough.

• Responded on August 28, 2019 08/28/19

  Oregon Eye Specialists Management

  Thanks for the great review, M. It was a pleasure serving you as a customer.

• Responded on August 28, 2019 08/28/19

  Oregon Eye Specialists Management

  Thank you for the great review. We appreciate your opinion and look forward to the time you visit our clinic.

I enjoyed my visit and found the staff and the doctor fun to talk to.

• Responded on August 28, 2019 08/28/19

  Oregon Eye Specialists Management

  This is great news! We're so happy to know that you had a good experience.

A good report! Need to correct Dr Monson’s note. My spouse has ALL not CLL! She is so personable. Love the staff.

• Responded on August 28, 2019 08/28/19

  Oregon Eye Specialists Management

  Hello Colleen, thanks for the positive feedback! We're always happy to hear good things from our customers.

Very friendly

• Responded on August 1, 2019 08/01/19

  Oregon Eye Specialists Management

  Thanks for the great review, Rachael. It was a pleasure serving you as a customer.

I have been coming to your clinic since the Denham brothers first started the Aloha clinic and Dr. Joe Denham was my eye specialist for all the years he was in practice. I was so sorry to hear that he had the medical condition that took his life. He was always so pleasant and explained everything. I really miss him although I believe Dr. Gattey is a very good replacement. He seems very knowledgeable.

• Responded on July 30, 2019 07/30/19

  Oregon Eye Specialists Management

  Hello Grace, thanks for the positive feedback! We're always happy to hear good things from our customers.

Like the location of this clinic as well as being able to see Dr. Lindquist again. I am very pleased that they waited for me as I was going to be about 10 minutes late for my appointment due to road work equipment holding us up for over an hour in getting to Newberg from Dallas. Glad I am now back with OES.

• Responded on July 29, 2019 07/29/19

  Oregon Eye Specialists Management

  Thanks for the great review, Carol. It was a pleasure serving you as a customer.

Dr Munson and her associates are very professional and provided excellent care. I highly recommend them. Thank you Doctor I can see again!

• Responded on July 29, 2019 07/29/19

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

Dr Munson and her associates are very professional and provided excelleng care. I highly recommend them! Thank you Doctor, I can see again!

Dr Monson and her staff were great to work with. They answered all my questions and addressed my concerns with professionalism and courtesy. The surgery went exactly as explained.

• Responded on July 22, 2019 07/22/19

  Oregon Eye Specialists Management

  Thanks for the great review, Mohiuddin. It was a pleasure serving you as a customer.

Everyone was very knowledgeable and kind. They communicate clearly and encouraging. Thank you

• Responded on July 17, 2019 07/17/19

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

3 HOUR appointments???

• Responded on July 15, 2019 07/15/19

  Oregon Eye Specialists Management

  We apologize for your inconvenience and are looking into the situation. Thank you.

Dr. Gattey and his nurse have always been extremely knowledgeable, very thorough, and very kind. Overall, the entire clinic provides excellent customer service, which my family and I greatly appreciate. (And after working in medical offices myself for over 25 years, I'm a bit picky, to say the least.) Top notch care!

• Responded on July 23, 2019 07/23/19

  Oregon Eye Specialists Management

  Thanks for the great review, Ing-Marie. It was a pleasure serving you as a customer.

Top notch care! Dr. Gattey and his nurse have always been extremely knowledgeable, professional, thorough, and kind. Every visit has been a positive experience. Overall, the entire clinic provides excellent customer service and patient care, which my family and I greatly appreciate. (And after working in medical offices myself for over 25 years, I'm a bit picky, to say the least.)

• Responded on July 11, 2019 07/11/19

  Oregon Eye Specialists Management

  Thank you for the great review!

My wife and I consider ourselves very blessed to have Dr. Daniel Brown for our Ophthalmologist. Dr. Brown and his whole staff are the greatest. Twice Dr. Brown has personally called me back after hours when I was having a very concerning eye event.

• Responded on October 18, 2019 10/18/19

  Oregon Eye Specialists Management

  We are glad you enjoyed your experience at Oregon Eye Specialists. Please visit us again soon!

My wife and I consider ourselves very blessed to have Dr. Daniel Brown for our Ophthalmologist. Dr. Brown and his whole staff are the greatest. Twice Dr. Brown has personally called me back after hours when I was having a very concerning eye event.

• Responded on July 9, 2019 07/09/19

  Oregon Eye Specialists Management

  Thank you so much for taking the time to share this recommendation with us. We appreciate you and your kind words about our clinic staff and especially about Dr. Brown. Have a great week.

• Responded on July 8, 2019 07/08/19

  Oregon Eye Specialists Management

  Thanks for the great review. It was a pleasure serving you as a customer.

• Responded on July 1, 2019 07/01/19

  Oregon Eye Specialists Management

  Thank you for your review

Great service and even better staff! I had a wonderful experience

• Responded on June 28, 2019 06/28/19

  Oregon Eye Specialists Management

  Thank you for the review. We appreciate you taking the time to share your experience with us.

Would recommend this place to anybody in the Portland area! Friendly and knowledgeable staff who truly care about their clients. Thank you!